Support

We're here to help. Get in touch with our team.

Contact Information

Email

support@ermol.co.uk

We respond within 24 hours

Phone

0121 517 2069

Mon-Fri 9AM-6PM GMT

Office Address

Office 15654
182-184 High Street North
London, England
E6 2JA

Send us a Message

Frequently Asked Questions

How long does it take to receive my report?

Your AI-generated report is typically delivered within 30 minutes of completing your mock test.

What is your refund policy?

We offer a 100% money-back guarantee if our prediction doesn't match your actual test result. Contact us at support@ermol.co.uk.

How does the camera setup work?

Our team arrives 10-15 minutes early to install a discreet, plug-and-play camera. It takes less than 5 minutes and doesn't interfere with driving.

Is my data secure?

Yes. All data is encrypted and stored securely. Your driving footage is only used for analysis and is deleted after your review period.