Privacy Policy
Last updated: December 5, 2025
1. Introduction
Welcome to AI Driving Test Predictor ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI-driven driving test analysis services.
By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Core Information and Data Practices
Contact Details
Data Controller: Ermol AI Driving Instructor
Email: support@ermol.co.uk
Types of Data Collected
- Identity Data: First name, last name.
- Contact Data: Email address, phone number (optional).
- Financial Data: Payment details. All payment transactions are processed securely by Stripe, a third-party payment processor authorized by the Financial Conduct Authority (FCA). We do not store your full credit card details on our servers.
- Driving Data: Video footage of your driving sessions uploaded for analysis, including audio and visual data.
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
- Usage Data: Information about how you use our website and services.
How Data is Collected
We collect data through:
- Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
- Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns via cookies and similar technologies.
- User Uploads: Driving footage is directly uploaded by you or your instructor for the purpose of analysis.
Purposes and Legal Basis for Processing
| Purpose/Activity | Type of Data | Lawful Basis for Processing |
|---|---|---|
| To register you as a new customer | Identity, Contact | Performance of a contract with you |
| To process and deliver your order (AI Analysis) | Identity, Contact, Financial, Driving Data | Performance of a contract with you |
| To manage our relationship with you | Identity, Contact, Usage | Performance of a contract with you; Necessary for our legitimate interests |
| To improve our website and services | Technical, Usage | Necessary for our legitimate interests (to study how customers use our products/services) |
Third-Party Sharing
We may share your personal data with:
- Service Providers: Companies that provide IT and system administration services (e.g., Supabase for encrypted database hosting, Google Cloud for video storage).
- Payment Processors: Stripe, for secure payment processing.
- Professional Advisers: Lawyers, bankers, auditors, and insurers.
- Regulators: HM Revenue & Customs, regulators, and other authorities based in the UK.
International Data Transfers
Some of our external third parties are based outside the UK/EEA. Whenever we transfer your personal data out of the UK/EEA, we ensure a similar degree of protection is afforded to it by ensuring specific safeguards are implemented, such as standard contractual clauses.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- Driving Footage: Retained only for the duration necessary to generate the analysis report and for a limited review period, after which it is securely deleted or anonymized.
- Account Data: Retained as long as your account is active or as needed to provide you services.
3. User Rights and Control Mechanisms
Under data protection laws, you have rights in relation to your personal data. You can exercise these rights via our Privacy Choices page.
- Right to Access: Request access to your personal data.
- Right to Correction: Request correction of the personal data that we hold about you.
- Right to Erasure: Request erasure of your personal data ("Right to be forgotten").
- Right to Object: Object to processing of your personal data where we are relying on a legitimate interest.
- Right to Restriction: Request restriction of processing of your personal data.
- Right to Data Portability: Request the transfer of your personal data to you or to a third party.
- Right to Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.
You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
4. Operational and Legal Disclosures
Data Security Measures
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. All data stored in our databases (hosted by Supabase) is encrypted at rest and in transit. Payment transactions are encrypted and processed by Stripe, a PCI-DSS compliant provider authorized by the FCA.
Automated Decision-Making and AI
Our service uses Artificial Intelligence (AI) to analyze driving footage and predict test outcomes. This constitutes automated processing. The logic involved includes computer vision analysis of driving maneuvers against DVSA criteria. The significance is to provide a prediction of test readiness. This automated analysis is for informational purposes and does not carry legal weight regarding actual driving licenses.
Cookies and Tracking Technologies
We use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
Policy Updates
We may update our privacy policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.